Install ophthalmic equipment at client sites, ensuring proper functionality and customization as per client needs.
Respond to service calls for troubleshooting and repairs of ophthalmic devices, both remotely and on-site.
Develop and implement preventive maintenance schedules, conducting routine PMS visits to ensure equipment reliability.
Provide on-site training sessions for clients on the usage and maintenance of ophthalmic equipment
Maintain accurate records of service activities, including detailed service reports and equipment history.
Collaborate with the sales team for technical support during pre-sales activities and demonstrations.
Technical Competencies:
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Adept at data representation skills.
Ability to interact with all levels of a company’s stakeholders to drive strategy implementation
Excellent organizational and time management skills
Ability to manage multiple projects in a fast-paced, dynamic environment
Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
Strong problem-solving abilities
Problem Solving and critical thinking.
Behavioral Competencies:
Ability to manage multiple projects in a fast-paced, dynamic environment
Excellent organizational and time management skills
